The health of our community is a priority during the COVID-19 emergency. To keep you and our employees safe, lobbies are closed at our Payment Centers and at Johns Prairie. PUD 3 has suspended disconnections, disconnect notices and late fees. Be mindful of the energy use at your home and its effect on your bill. If you have any questions or concerns, call our customer service representatives for help and guidance. To do business with us: Use our SmartHub app or to contact us, report an outage, pay your bill, or manage your account. Pay your bill using the buttons on your phone at 1-844-255-3683. Use PUD 3’s convenient bill drop boxes. Use PUD 3's payment kiosk at 310 W Cota St. office to make cash, check, or card payments on your account, 24/7. Call us at (360) 426-8255 or email for regular business. Review the Assistance Programs available on our website for resources. Learn more by visiting our COVID-19 page.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utiliza la application SmartHub o visitanos en linea en • Utiliza nuestras buzones de deposito. • Utiliza el nuevo quiosco localizado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Bitterly Cold Weather Forecast for Western Washington Next Week

Bitterly Cold Weather Forecast for Western Washington Next Week

by Mason PUD 3 on

January 10, 2020

Arctic Air to Bring Sustained Cold Temperatures for Mason County


(SHELTON, WA) -- The National Weather Service is predicting bitterly cold temperatures for next week.

Make sure your household is prepared for emergencies. Ready.Gov has some great tips for handling winter storms. Storm supplies should include:

  • A battery-powered radio, flashlight, and extra batteries.
  • First aid supplies and warm clothing.
  • Bottled water and non-perishable food.
  • An analog telephone that’ll work when a wireless phone loses power.
  • If you have an emergency heating source or generator, learn how to use them safely to prevent fire and ensure proper ventilation.

Cold weather makes your heating system work overtime to keep your home comfortable. We suggest that you think twice about cranking up the heat from a space heater. These heaters are notorious for using a lot of electricity, which could mean a higher than usual bill. The key to keeping electric bills manageable is reducing how much electricity you use.

Consider the following tips to reduce electricity consumption:

  • Check to make sure there are no drafts or air leaks around your windows.
  • Close window curtains or blinds to add an insulating barrier between the glass and the inside of your house.
  • Have your heating or cooling equipment checked each season by a qualified technician to make sure it is operating properly. For the average home, heating and cooling account for most of the energy costs.
  • Keep your thermostat at the lowest comfortable setting. If you are going to be away for several days, turn the thermostat to a lower setting, but not to "off."
  • Change air filters every month. Dirty filters can increase operating costs.
  • Make sure heating registers and vents are not blocked by draperies, furniture or rugs. These vents should also be cleaned regularly with a vacuum or a broom.
  • Check your heating system's ductwork to ensure it is well insulated and does not have leaks.

PUD 3 has many conservation programs to help save money on utility bills and keep your home comfortable year-round. For information about these programs and more energy saving tips, call the PUD energy conservation experts at 360-426-0777.