The health of our community is a priority during the COVID-19 emergency. To keep you and our employees safe, lobbies are closed at our Payment Centers and at Johns Prairie. PUD 3 has suspended disconnections, disconnect notices and late fees. Be mindful of the energy use at your home and its effect on your bill. If you have any questions or concerns, call our customer service representatives for help and guidance. To do business with us: Use our SmartHub app or my.pud3.org to contact us, report an outage, pay your bill, or manage your account. Pay your bill using the buttons on your phone at 1-844-255-3683. Use PUD 3’s convenient bill drop boxes. Use PUD 3's payment kiosk at 310 W Cota St. office to make cash, check, or card payments on your account, 24/7. Call us at (360) 426-8255 or email hello@masonpud3.org for regular business. Review the Assistance Programs available on our website for resources. Learn more by visiting our COVID-19 page.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utiliza la application SmartHub o visitanos en linea en my.pud3.org • Utiliza nuestras buzones de deposito. • Utiliza el nuevo quiosco localizado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Report a Hazardous Tree

Report a Hazardous Tree

If there's a tree endangering the power lines, we want to know about, to keep you safe, and to keep the power on.

If you have overhead power lines that run through your property or in your neighborhood, please take a moment to see if there are any trees or large branches that could potentially fall into the lines. If you notice such hazards, please report it immediately using the form, accessible below, and a PUD 3 representative will contact you for more information and schedule an on-site evaluation.

IF YOU SEE A TREE OR BRANCH ON THE POWER LINES, DO NOT FILL OUT THE FORM. PLEASE CALL THE OUTAGE HOTLINE AT (360) 432-1533 TO REPORT THE SITUATION

Report a Hazardous Tree Form

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