The health of our community is a priority during the COVID-19 emergency. To keep you and our employees safe, lobbies are closed at our Payment Centers and at Johns Prairie. PUD 3 has suspended disconnections, disconnect notices and late fees. Be mindful of the energy use at your home and its effect on your bill. If you have any questions or concerns, call our customer service representatives for help and guidance. To do business with us: Use our SmartHub app or my.pud3.org to contact us, report an outage, pay your bill, or manage your account. Pay your bill using the buttons on your phone at 1-844-255-3683. Use PUD 3’s convenient bill drop boxes. Use PUD 3's payment kiosk at 310 W Cota St. office to make cash, check, or card payments on your account, 24/7. Call us at (360) 426-8255 for regular business. Review the Assistance Programs available on our website for resources. Learn more by visiting our COVID-19 page.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utiliza la application SmartHub o visitanos en linea en my.pud3.org • Utiliza nuestras buzones de deposito. • Utiliza el nuevo quiosco localizado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Johns Prairie Operations Center

Johns Prairie Operations Center

This is our main office. You'll find customer service, engineering, telecom, conservation, administration, and operations here. Drop box available on-site.

PUD3 Office Building at Johns Prairie Operations Center

Johns Prairie Operations Center
2621 E Johns Prairie Rd.
Shelton, WA 98584
(360) 426-8255

 

Office Hours: Monday - Friday, 8:00 am - 5:00 pm

Johns Prairie Center

24-hour drop-box service.

To pay your bill by phone, call 1-844-255-3683.
Safely, securely, anytime, from anywhere.
Or, login to your online account at my.PUD3.org.

 

This short film tells the story of PUD 3's efforts to help protect and preserve the habitat of the native salmon in the Pacific Northwest and the 14,000 chum salmon who return home each year to Johns Creek, right in our back yard.

Expand All
  • (360) 861-4247 – toll free from Elma
  • (360) 432-1533 – 24-hour Outage Hotline
  • (360) 426-0777 – Conservation
  • (360) 426-0888 – Engineering
  • (360) 426-8255 – Telecom
  • (360) 426-8547 to the Johns Prairie Operations Center (Administration Offices).
  • (360) 432-3376 to Business Operations
  • (360) 426-3369 to the Conservation Department
  • (360) 427-2828 to the Customer Service Offices
  • (360) 426-3612 to the Engineering & Telecom Offices
  • (360) 432-5696 to the Human Resources Office (Benefits Information)
  • (360) 432-1525 to the Human Resources Office (General Information)
  • (360) 539-1152 to the Purchasing Department
Banner 3