Mar 03, 2020
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The health of our community is a priority during the COVID-19 emergency. To keep you and our employees safe, lobbies are closed at our Payment Centers and at Johns Prairie. PUD 3 has suspended disconnections, disconnect notices and late fees. Be mindful of the energy use at your home and its effect on your bill. If you have any questions or concerns, call our customer service representatives for help and guidance. To do business with us: Use our SmartHub app or my.pud3.org to contact us, report an outage, pay your bill, or manage your account. Pay your bill using the buttons on your phone at 1-844-255-3683. Use PUD 3’s convenient bill drop boxes. Use PUD 3's payment kiosk at 310 W Cota St. office to make cash, check, or card payments on your account, 24/7. Call us at (360) 426-8255 for regular business. Review the Assistance Programs available on our website for resources. Learn more by visiting our COVID-19 page.
En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utiliza la application SmartHub o visitanos en linea en my.pud3.org • Utiliza nuestras buzones de deposito. • Utiliza el nuevo quiosco localizado en 310 W Cota St en el centro de Shelton. Chécalo en acción!
We are Mason County's power supply experts. We can help you meet your energy needs- SAFELY.
For some households with equipment that provides medical support, it may be essential to have a generator available, or a plan in place if they are without electricity for an extended period of time.
If you’re thinking about installing a generator for backup power at your home or business, call us. We can provide advice on picking out the right size generator, and how to use it safely.
It’s important to know the do's and don'ts when using your home generator.
You should also take some time to find out how big a generator you may need.
Compared to other utilities, PUD 3 is very reliable. In fact, we’re a “Reliable Public Power Provider,” as named by the American Public Power Association. Our Diamond rating is the highest.
However, some people may want a generator as an extra level of confidence they can still have the convenience that electricity provides. Even more important, some of our customer’s lives and livelihood depend on a constant source of electricity.
Here are some of the common reasons that someone buys a generator:
Someone in your household relies on electrically-powered medical support equipment located in your home, such as a respirator or kidney dialysis machine.
Private Wells & Sump Pumps
Your water comes from a private system. Without electricity, you have no water or your sewer or septic system requires a pump to operate.
You want to ensure that you won't lose any data if electrical power is interrupted. Your business has a complex system that takes a long time to bring up after a power interruption.
Your phone system requires electricity or your business requires 24-hour-a-day fax machine availability for receiving orders or communicating with clients.
You own a store which has no way to check out customers unless the electronic cash registers are working.
You're preparing your household for severe storms or earthquakes and would like to have electricity available in an emergency.
Farming & Ranching
Your farm or ranch requires electricity to operate critical fans, pumps or milking machines.
How big of a generator do you need? That depends on how many lights and accessories you want to keep running when the lights go out.
Note: Double the wattage listed on motors to accommodate the power draw during start up.