The health of our community is a priority during the COVID-19 emergency. To keep you and our employees safe, lobbies are closed at our Payment Centers and at Johns Prairie. PUD 3 has suspended disconnections, disconnect notices and late fees. Be mindful of the energy use at your home and its effect on your bill. If you have any questions or concerns, call our customer service representatives for help and guidance. To do business with us: Use our SmartHub app or my.pud3.org to contact us, report an outage, pay your bill, or manage your account. Pay your bill using the buttons on your phone at 1-844-255-3683. Use PUD 3’s convenient bill drop boxes. Use PUD 3's payment kiosk at 310 W Cota St. office to make cash, check, or card payments on your account, 24/7. Call us at (360) 426-8255 for regular business. Review the Assistance Programs available on our website for resources. Learn more by visiting our COVID-19 page.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utiliza la application SmartHub o visitanos en linea en my.pud3.org • Utiliza nuestras buzones de deposito. • Utiliza el nuevo quiosco localizado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

PrePay

PrePay

Free yourself up with PrePay.

Instead of paying for your electricity after you use it, prepay ahead of time. When your account runs low on funds, you control how much money you add to your account. It's that simple!

Benefits of PrePay

  • Current deposits on account applied toward a current balance or added as a credit
  • No monthly billings
  • No due dates
  • No late fees
  • No disconnect fees
  • No reconnect fees
  • Easy budgeting
  • Timely information about electric usage

Review the PrePay Policy to see if PrePay is right for you.

PrePay Application

To learn more about PrePay, contact Customer Service at (360) 426-8255 or visit one of our PUD 3 locations

PUD 3's new PrePay option is made possible by the Grid Modernization project.

 

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