COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.

Advertencia de Estafas! Varios clientes han reportado llamadas de individuos haciendose pasar por trabajadores de PUD para cobrar pagos. PUD 3 ha suspendido los cortes, las notas de retraso y desconnecion, como recargos por retraso de pagos. Si recibe una llamada acerca de esto, LO MAS PROBABLE ES QUE SEA UNA ESTAFA! No seleccione ninguna opcion para hablar con un representante. Cuelgue y llame Directamente a PUD 3 directamente al numero 360 426-8255.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en my.pud3.org • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

June 13 Planned Outage - BPA to perform maintenance on its Potlatch Substation near Lake Cushman

June 13 Planned Outage - BPA to perform maintenance on its Potlatch Substation near Lake Cushman

by Mason PUD 3 on

June 01, 2020

Nearly 2,000 PUD 3 customers at Lake Cushman will be affected by the planned outage on June 13 at 11:45 p.m. through the morning of June 14 at 8:00 a.m.

June 13 Planned Outage – Mason PUD 1 and PUD 3 Customers to be Affected by Bonneville Power Administration Maintenance Work

June 1, 2020

(HOODSPORT, WA) -- Work by the Bonneville Power Administration on an electrical substation near Hoodsport means a planned power outage beginning late in the evening of June 13 for customers of Mason PUD 1 and PUD 3.

BPA will be doing high voltage maintenance on its Potlatch substation near Lake Cushman. The outage will begin at 11:45 PM June 13, and last about eight hours. All affected customers of PUD 1 and PUD 3 should have their power restored by 8:00 AM.

During the planned outage, the following areas will be without electricity:

Nearly 2,000 Mason PUD 3 customers at Lake Cushman.
An estimated 2,400 customers in Mason PUD 1 service territory, including:

Schoolhouse Hill in Hoodsport to just north of Colony Surf.
Suncrest and Hwy 119.
Most of Alderbrook and Union, except for a small area that will be fed from another substation (and will have a short outage during the switch-over).

During the planned outage, PUD 1 crews will replace a voltage regulator and change out poles.

Customers of PUD 1 and PUD 3 are also being directly notified of the planned outage.

During planned outages, you are recommended to unplug sensitive appliances and electronic equipment. Wait to plug them in until power is back on for approximately 20 minutes. Especially with electronics, it is important to use a surge protector.

If Mason PUD 1 customers have questions or concerns about this project, they may call PUD 1 customer service at 360-877-5249.

Mason PUD 3 customers may call Chris Miller, operations manager, at (360) 426-8255, extension 3233.