COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.

Advertencia de Estafas! Varios clientes han reportado llamadas de individuos haciendose pasar por trabajadores de PUD para cobrar pagos. PUD 3 ha suspendido los cortes, las notas de retraso y desconnecion, como recargos por retraso de pagos. Si recibe una llamada acerca de esto, LO MAS PROBABLE ES QUE SEA UNA ESTAFA! No seleccione ninguna opcion para hablar con un representante. Cuelgue y llame Directamente a PUD 3 directamente al numero 360 426-8255.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en my.pud3.org • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Function at Johns Prairie Cancelled - Mason PUD 3 Offices to Open on Regular Hours Monday, January 7

Function at Johns Prairie Cancelled - Mason PUD 3 Offices to Open on Regular Hours Monday, January 7

by Mason PUD 3 on

January 04, 2019

After an early morning storm, PUD 3 crews worked through Sunday and into the night to restore power to customers

Because of Mason PUD 3 employees' extra weekend work restoring power from the Sunday morning windstorm, the January 7 function at the Johns Prairie office has been postponed.

All PUD 3 offices will open on regular schedule, 8:00 AM to 5:00 PM.

(SHELTON, WA) – Mason PUD 3’s Belfair and Shelton offices will open later than normal the morning of Monday, January 7 so employees may attend a function at the main office on Johns Prairie Road in Shelton.

  • The downtown Shelton payment center will open at 10:00 AM.
  • The Belfair office will open at 10:30 AM.
  • The Johns Prairie operations center at Shelton will open at 9:30 AM.

During this time, customers can make payments or report outages online any time by using PUD 3’s SmartHub app. It’s available from your smartphone’s app store. You may also make payments or report outages with SmartHub on the web at https://my.pud3.org. Likewise, power or fiber outages and other power related emergencies may be reported by calling 360-426-8255.

North Mason County residents may use the payment drop box at PUD’s Belfair office at 21341 E State Route 3.

Shelton residents may leave payments in the drive through box at the PUD office at 310 West Cota Street, or at 2621 E. Johns Prairie Road.

Cash payments should not be left in drop or drive through boxes.