COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.

Advertencia de Estafas! Varios clientes han reportado llamadas de individuos haciendose pasar por trabajadores de PUD para cobrar pagos. PUD 3 ha suspendido los cortes, las notas de retraso y desconnecion, como recargos por retraso de pagos. Si recibe una llamada acerca de esto, LO MAS PROBABLE ES QUE SEA UNA ESTAFA! No seleccione ninguna opcion para hablar con un representante. Cuelgue y llame Directamente a PUD 3 directamente al numero 360 426-8255.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en my.pud3.org • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Mason PUD 3 Receives National Recognition for Reliable Electric Operations

Mason PUD 3 Receives National Recognition for Reliable Electric Operations

by Mason PUD 3 on

May 09, 2017

PUD 3 Gets Highest Level of Distinction for Reliable Service for the Second Consecutive Time

Photo Credits: (L-R) David Lynch, assistant director of utility operations at Marquette Board of Light and Power, Michigan and chair of the American Public Power Association’s RP3 Review Panel; John Bennett, Mason PUD 3 director of business services; and, Mike Hyland, senior vice president of engineering services at the American Public Power Association (right)

(SHELTON, WA) – Mason PUD 3 received its second consecutive designation as a diamond level utility in the Reliable Public Power Provider (RP3) program from the American Public Power Association (APPA). The honor recognizes PUD 3 for providing its customers with the highest degree of reliable and safe electric service.

APPA RP3 Logo

PUD 3 is one of 235 of the nation’s more than 2,000 public power utilities to earn the RP3 recognition and one of 76 to reach the diamond level.

David Lynch, assistant director of utility operations at Michigan’s Marquette Board of Light and Power and chair of the Association’s RP3 review panel, announced the award Monday (May 8). The three levels of the designation are diamond (the highest), platinum and gold.

The RP3 designation recognizes public power utilities that excel in four key areas: reliability, safety, workforce development and system improvement. Criteria within each category are based on sound business practices and represent a utility-wide commitment to safe and reliable delivery of electricity.

“Utilities that have earned an RP3 designation demonstrate public power’s emphasis on achieving leading practices and providing a high level of service to communities,” said Lynch. “We are proud to welcome all utilities earning this recognition for the first time and to those renewing their designations.”

“We’re honored to receive the RP3 designation,” said Annette Creekpaum, PUD 3 manager. “Our utility staff works hard to serve this community with safe, reliable and cost-based service. RP3 represents a much-appreciated recognition of this effort. We’re pleased that along with the consistent recognition of the excellence of our financial management, we can now celebrate the independent certification of the excellence of our operational reliability.”

Other Washington State public utilities who are RP3 qualified include (designation and year of achievement):

Diamond

  • Mason PUD 3 (2017 – Second consecutive Diamond designation)
  • Benton PUD (2015)
  • Clark Public Utilities (2017)

Platinum

  • Douglas PUD (2015)
  • Clallam PUD (2017)
  • Tacoma Power (2016)

Gold

  • Cowlitz PUD (2015)

A full list of the designees is available here

APPA is the national organization representing more than 2,000 not-for-profit, community- and state- owned electric utilities. It is located in Washington, D.C.