COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.

Advertencia de Estafas! Varios clientes han reportado llamadas de individuos haciendose pasar por trabajadores de PUD para cobrar pagos. PUD 3 ha suspendido los cortes, las notas de retraso y desconnecion, como recargos por retraso de pagos. Si recibe una llamada acerca de esto, LO MAS PROBABLE ES QUE SEA UNA ESTAFA! No seleccione ninguna opcion para hablar con un representante. Cuelgue y llame Directamente a PUD 3 directamente al numero 360 426-8255.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en my.pud3.org • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Mason PUD 3 Receives National Recognition for Reliable Electric Operations

Mason PUD 3 Receives National Recognition for Reliable Electric Operations

by Mason PUD 3 on

April 23, 2020

For the Third Consecutive Time, PUD 3 Gets Highest Level of Distinction for Reliable Service

rp3-full-color-logo-cmyk---no-tag.png(SHELTON, WA) – Mason PUD 3 received its third consecutive designation as a diamond level utility in the Reliable Public Power Provider (RP3) program from the American Public Power Association (APPA). The honor recognizes PUD 3 for providing its customers with the highest degree of reliable and safe electric service.

“We’re honored to receive the RP3 designation,” said Annette Creekpaum, PUD 3 manager. “Our utility staff works hard every day to serve this community with safe, reliable, and economical service. RP3 represents a much-appreciated recognition of this effort,” Creekpaum said. “We’re pleased that, along with the consistent recognition of the excellence of our financial management, we can now celebrate the independent certification of the excellence of our operational reliability.”

The RP3 designation recognizes public power utilities that excel in four key areas: reliability, safety, workforce development, and system improvement. Criteria within each category are based on sound business practices and represent a utility-wide commitment to safe and reliable delivery of electricity.

Aaron Haderle, Chair of the Association’s RP3 Review Panel and Manager of Transmission and Distribution Operations at Florida’s Kissimmee Utility Authority, announced the award this week (April 20). The three levels of the designation are diamond (the highest), platinum, and gold.

 PUD 3 is one of 278 of the nation’s more than 2,000 public power utilities to earn the RP3 recognition and one of 121 to reach the diamond level.

 “Receiving an RP3 designation is a great honor. It demonstrates a utility’s commitment to implementing industry best practices in utility operations,” said Haderle. “RP3 utilities are consistently looking to improve their workforce, system reliability, and safety to serve their communities better.”

A full list of the designees is available here: www.PublicPower.org/RP3.

Mason PUD 3 serves about 600 square miles of service territory, with nearly 34,000 electricity customers. PUD 3 also operates a wholesale fiber optic telecommunications network, which supports the operation of its electric distribution services.

APPA is a national organization representing more than 2,000 publicly owned electric utilities. It is based in Washington, D.C.