The health of our community is a priority during the COVID-19 emergency. To keep you and our employees safe, lobbies are closed at our Payment Centers and at Johns Prairie. PUD 3 has suspended disconnections, disconnect notices and late fees. Be mindful of the energy use at your home and its effect on your bill. If you have any questions or concerns, call our customer service representatives for help and guidance. To do business with us: Use our SmartHub app or to contact us, report an outage, pay your bill, or manage your account. Pay your bill using the buttons on your phone at 1-844-255-3683. Use PUD 3’s convenient bill drop boxes. Use PUD 3's payment kiosk at 310 W Cota St. office to make cash, check, or card payments on your account, 24/7. Call us at (360) 426-8255 or email for regular business. Review the Assistance Programs available on our website for resources. Learn more by visiting our COVID-19 page.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utiliza la application SmartHub o visitanos en linea en • Utiliza nuestras buzones de deposito. • Utiliza el nuevo quiosco localizado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Mason PUD 3 to Receive Second Round of State Funding for Local Fiberhoods, Public-Private Broadband Partnership

Mason PUD 3 to Receive Second Round of State Funding for Local Fiberhoods, Public-Private Broadband Partnership

by Mason PUD 3 on

May 30, 2019

High-speed broadband for six unserved and underserved communities in Mason County gets financial support from Washington State's Community Economic Revitalization Board.


Ben Mangeng, PUD 3 Telecom Operations Technology Supervisor with a map showing qualifying Fiberhood projects

(SHELTON, WA) – Six Mason County Communities with sub-par access to high-speed internet will see a major upgrade thanks to a financial boost from the Washington State Community Economic Revitalization Board (CERB).

This month, the CERB Board approved an application from Mason PUD 3 to fund Fiberhood programs at Panther Lake, Tiger Lake, Mission Lake, Dana Drive and Briscoe Point, Phillips Road, Totten Shores and surrounding areas. An estimated 675 homes and businesses are in these communities. Internet speeds in the Fiberhoods will be a symmetrical one gigabit per second (meaning, 1 Gbps download and 1 Gbps upload). The PUD has four years to complete the project.

The approved funding package proposes a $1 million low-interest loan and a $1 million grant. The local match is $689,000. Cost recovery for the project comes through a monthly construction adder fee, repaid over 12 years by those who receive service in these areas. As a public utility, it is the PUD’s intent to recover costs, not create a profit.

“PUD 3 is excited about the support we have received from CERB to extend high-speed internet to citizens who have suffered through no broadband, or substandard service,” said Justin Holzgrove, PUD 3 telecommunications and community relations manager. “Our public-private partnership is a great model. I’m pleased that CERB saw fit to support a second round of funding for our Fiberhood program. We’ll be working closely on this project with our internet service provider partners who use our wholesale, open access network to resell broadband services to end users.”

Mason PUD 3’s wholesale fiber optic network is a nondiscriminatory, open-access, net neutral service. PUD 3’s partners, internet service providers, sell gigabit speed internet, HDTV, special digital circuits, and phone services. The network provides for improved educational opportunities, telehealth services, economic development, and increased property values.

“CERB projects represent an important partnership between the state and local communities resulting in enhanced economic vitality,” said CERB Chair Randy Hayden. “The projects approved for funding represent the economic, cultural, and geographic diversity of our state. The board is pleased to collaborate with each of these communities to create permanent private sector jobs.”

“Broadband infrastructure is essential to improving connectivity throughout the state,” said Lisa Brown, director of the Washington State Department of Commerce. “These investments in rural broadband strengthen communities by enabling equal opportunities to take advantage of Washington’s overall robust economic growth.”

Kitsap PUD, Jamestown S’Klallam Tribe, and the ports of Bellingham and Sunnyside will also benefit from funds awarded for rural broadband projects.

Note: Last September, The CERB Board approved an application from Mason PUD 3 to fund Fiberhood programs at Chapman Road on Harstine Island, Fish Hatchery near Matlock, Island View in Grapeview, Lake Christine on the Tahuya Peninsula, Satsop Maple Glen, the Schafer Park area, and Tahuya River Valley. Over 500 homes and businesses are in these specific Fiberhood communities. Mason PUD 3’s telecom engineering team is making great progress on these projects as well.