You can use your computer or download an Android or iOS App
To enroll in SmartHub you’ll need your PUD 3 account number provided on your bill, last name on the account and your email address. You’ll also need your mailing 5- digit zip code or amount of your last bill.
If you are enrolling multiple accounts which appear on one billing statement, you will need to select one account from the statement to register as a new user. When prompted to respond to Security Question 1, you have the option of entering the "Most Recent Bill Amount" or "Mailing Zip Code" to authenticate your account information. If you choose the "Most Recent Bill Amount," be sure to enter the "Total Due" associated with that specific address and account number.
To register using a mobile device: When you download the app, you will need to select Mason PUD 3 as your service provider from the list provided on the app. Follow the prompts to complete the enrollment process. Watch the video below or check out this How To Register - Mobile version.
To register using a computer and online application: Go to PUD 3 SmartHub. Click the link for “Don't Have an Account? Register Now” and follow the prompts. Watch the video below or check out this How To Register - Web version.