Winter Disconnect Moratorium
A customer may qualify for protection from disconnection of his/her electric service from November 15 through March 15 under the winter shut-off moratorium if he/she: 1) notifies PUD 3 of the inability to pay the bill within five (5) business days of receiving a past due notice; 2) has applied to the Community Action Council (CAC) for low income energy assistance and is qualified to receive assistance on his/her PUD 3 account; 3) has applied to CAC for low income weatherization assistance; and 4) agrees to and maintains a payment plan. For further information, please call one of the PUD 3 offices.
Extreme Heat Disconnect Moratorium
Residential customers who have experienced a disconnection due to non-payment now have the option to request reconnection during periods of extreme heat, as determined by the national weather service. When an alert such as an excessive heat warning, heat advisory, excessive heat watch, or a similar notification is issued for the specific area where the customer resides, they can contact PUD 3 at (360) 426-8255 to initiate the reconnection process. Rest assured that electricity will remain uninterrupted throughout the duration of the heat event.