Billing & Payment Options

Paperless Billing

Sign Up for Paperless Billing. It's as Easy as 1-2-3!

Here's how:

Login to your PUD 3 SmartHub App...

  1. Select the 'Settings' icon.
  2. Choose 'Paperless Bill Settings'.
  3. Switch your paperless setting to 'ON'.

You're all set - you're Paperless!

This option is a great choice, especially with automatic payments.

  • Get your bill online in your email inbox. It's safe and secure.
  • Avoid the paper clutter. View your bill and past billing history all online.
  • Get email reminders when your bill is ready to view, and when it's time to pay.

And the best part? It's free!

Budget Billing

Budget Billing provides a sense of security in having your bill be a consistent amount each month.

budget billing illustration This is a great program if you want to know how much your monthly electric bill will be, for those who are on a fixed income, or who travel. Budget Billing is not a way to save money. You should still monitor your energy usage. However, with this program you’ll know what your electric bill will be each month to help you plan accordingly.

There are no income guidelines and no extra charges. If you’ve been in your house for twelve months, May is the perfect month to sign up. To qualify, your account must be current, with a zero-balance.

How Does Budget Billing Work?

Your unique Budget Billing amount is based on your location’s historical usage. The program works by estimating your yearly bill based on your past usage, and then dividing that estimated amount into equal monthly payments over a 12-month period.

Your actual energy usage is still calculated each month. We encourage you to review your monthly credit balance and usage throughout the year, and call customer service to discuss adjusting your budget amount. Paying too much or not enough, could have an adverse effect on your future budget bill amount. The goal is to have a zero balance after paying your May bill.

How Does My Bill Change When I Sign Up for Budget Billing?

Your budget bill will have an "Account Budget Balance" section on the back, just below your account breakdown. This section shows your budget bill amount; payments on the account; your current (actual usage) charges; and any credit or balance variance.

When Does My Budget Bill Amount Change?

Budget bill amounts are reviewed and recalculated in May. The annual May review takes into consideration the previous 12 months usage and any balance or credit on the account. A remaining balance or credit will be averaged out over the next 12 months budget payment.

What Do I Need to Know Before Signing Up for Budget Billing?

We recommend having 12 months of usage history prior to signing up for Budget Billing.

If you sign up for budget billing without 12 months of usage history, your budget amount will be based on the previous occupant’s usage.  Additionally, if there is no past usage for your location (for example, if you moved into a newly constructed home or building, or a previously vacant location), there is no usage history to base your budget amount on.

You may sign up for Budget Billing at any time. The only requirement is your account must be current, with a zero-balance. However, we don’t recommend signing up for Budget Billing until you have at least 12 months of billing history. We believe a full 12 months of personal usage provides a better experience for our customers.

View the Budget Billing Brochure (PDF)

Please see the Budget Billing Policy (Section 4.7 of the Service Rules & Regulations)

Call the PUD customer service department for help signing up at 360-426-8255 today!

Invoice (Multiple Accounts) Billing

Tailored specifically to customers who manage multiple accounts with varying billing cycles and due dates.

Invoice Billing simplifies your payment process by combining all your separate accounts into one clear statement. Instead of receiving multiple bills with different due dates throughout the month, you'll receive a single bill with one due date for all your accounts. When you make a payment for the total amount due, our system will automatically allocate your payment to the appropriate accounts.

Benefits

  • Streamlined billing and payment process
  • Reduction in paper usage
  • One monthly due date
  • Helps prevent delinquent notices and penalties
  • Time saver

Sample Invoice

The initial page provides an overview of all the accounts and the total amount due, summarizing the overall account balance:

Sample invoice - The initial page provides an overview of all the accounts and the total amount due, summarizing the overall account balance.

Subsequent pages break down the details of each individual account:

Sample invoice - Subsequent pages break down the details of each individual account.

Autopay

Avoid the stress of remembering to pay your bill each month.

Set it up once, and every month your payment will be made automatically from your checking, debit, or credit card account.

Sign up for automatic payments with your PUD 3 online account. You can also drop by any of our offices, or call us (360) 426-8255.

You will still receive a billing statement so you know the amount to deduct from your account. This is a great option to partner with our paperless billing program.