COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.

Advertencia de Estafas! Varios clientes han reportado llamadas de individuos haciendose pasar por trabajadores de PUD para cobrar pagos. PUD 3 ha suspendido los cortes, las notas de retraso y desconnecion, como recargos por retraso de pagos. Si recibe una llamada acerca de esto, LO MAS PROBABLE ES QUE SEA UNA ESTAFA! No seleccione ninguna opcion para hablar con un representante. Cuelgue y llame Directamente a PUD 3 directamente al numero 360 426-8255.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

PUD 3 Promise

PUD 3 Promise

This isn't a truck; this is a promise. #PUD3Promise

This is a promise from the Mason PUD 3 Commissioners to the 63,000 folks who call Mason County home. From Matlock to Kamilche, from Tahuya to Lake Cushman, and all points in between. This truck is our promise to deliver dependable power and excellent customer service to Mason County.

It’s a promise we make to 34,000 homes and offices in PUD 3’s service territory, and it’s a promise we keep over a million times a day.

When you hit the switch, the lights come on. When you turn up the thermostat, the heat is there.

bonnevilledamflowers.jpgThis truck is a promise kept as clean power generated from the Bonneville Power Administration’s Hydroelectric Dams on the Columbia and Snake Rivers enter our county through high voltage transmission lines to each of our substations. These state-of-the-art facilities step down the electricity to safely deliver power over 1,800 miles of overhead and underground lines throughout Mason County.

All day, every day, 365 days per year.

But PUD 3’s promise to Mason County is bigger than power.

This truck represents a promise to explore clean sources of energy to protect our environment. Projects like wind farms, including White Creek and Nine Canyon; or solar energy from our community solar array at the Johns Prairie Operations Center. In fact, wind and hydroelectric power have positioned PUD 3 to run on nearly 100% renewable resources year over year.

ben-photo.jpgThis truck is also a promise to expand high speed fiber optic infrastructure to rural areas of Mason County. We understand the necessity for broadband services to support things like education, economic development, and just plain living in the 21st century. We’ve received grants to help fund our work to reach unserved and underserved areas of our county.

We won’t quit until everyone has equal access to this essential utility.

Finally, this truck is our promise to support our community. PUD 3 employees donate thousands of dollars and hours of service to Mason County organizations like United Way. They’ve collected countless items and sponsored foster kids for back to school backpacks and Christmas gift programs. The PUD’s student employee program provides opportunities for students in PUD 3’s service territory to get real working experience and learn the value of a community owned utility.

We make these promises not because we are your utility but because we’re also your neighbors.

We live here. We’re proud of it and we’re committed to it. So, the next time you see one of our trucks, remember it’s our promise to you. A promise we made to our neighbors and friends, and a promise we’ve kept for over 80 years. That’s the power of community.

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