COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.

Advertencia de Estafas! Varios clientes han reportado llamadas de individuos haciendose pasar por trabajadores de PUD para cobrar pagos. PUD 3 ha suspendido los cortes, las notas de retraso y desconnecion, como recargos por retraso de pagos. Si recibe una llamada acerca de esto, LO MAS PROBABLE ES QUE SEA UNA ESTAFA! No seleccione ninguna opcion para hablar con un representante. Cuelgue y llame Directamente a PUD 3 directamente al numero 360 426-8255.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 



We're expanding access to our fiber optic network into designated "Fiberhoods".

We've heard you! Everyone wants PUD 3 fiber, so let's get started.

We're building out the network based on demand, which means you and your neighbors have to prove you want it!

If you're in a Fiberhood, signup through the site linked below, then help your neighbors to sign up.

Once 75% of a Fiberhood lets us know you want it, we'll put you on the construction list.

Sign up in your PUD 3 Fiberhood Here


How does PUD 3 decide where to build?

By registering and making a commitment, you show us where demand for our fiber network is greatest. When your pre-qualified Fiberhood reaches a 75% commitment level, we'll add it to our construction list. So keep on encouraging your neighbors to sign up and let us know they're interested. The more you do, the greater the chance of getting hooked up to our fast and reliable network. It all follows four simple steps:

Step 1, See if you're in a Fiberhood.

Enter your address in our Fiberhood website. If your home isn't in a qualifying Fiberhood, it's not being considered for fiber optic expansion at this time. Sorry! However, if you'd like to let us know you're interested in fiber when/if it becomes available, please let us know by sending an email.

Step 2, Make a Commitment.

You’re getting closer to getting your high speed connection! Pre-signup for your new fiber service and convince your neighbors to do the same. Once your Fiberhood reaches a 75% commitment level, we'll add your area to the construction list.

Step 3, Under Construction.

Well done! You and your neighbors have passed the threshold. Our engineering, design, and fiber optic network build-out in your area has begun.

Step 4, Get Connected: 

Congratulations! You and your neighbors are now ready to connect to the world with lightning fast speeds! Contact the PUD 3 Telecom Team to get started.
(360) 426-8255 x.5882 or

You'll submit a construction application and pay a one-time $250 application fee. An engineer will schedule an appointment to review your location and then make plans for the connection to your home. 

If you have questions about the process, give us a call or send an email.

Fiberhood Program Overview

In order to pay for the fiber network expansion to your neighborhood- and then to your home, Fiberhood customers pay an additional "Construction Adder" on their internet bill.

Fiberhood customers will pay $25 per month for 12 years, which is included in the bill issued by the customer’s internet service provider.

Some customers may choose to pay the full $3600 upfront so they can have a lower monthly bill, qualify for seasonal service, or write it off as a business expense. 

This fee is in addition to the price for internet service from the retailer you choose. It covers the cost of your physical connection to the network.

NOTE: Only active users in successfully established Fiberhoods will pay the construction adder, not all PUD 3 customers and not customers in Fiberhoods that choose not to take service.

If you have any questions about the program, please send us an email.

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