May 24, 2023
Customers in the affected area have been notified by mail. Read more
Getting Overhead Fiber Optic Service to your home – A Bird's-Eye View
OK, you’re excited about getting the super-fast fiber optic cable to your house. Things are easy when your electrical service is overhead and you want to use that route for your “big broadband pipe.”
Working together is key. If electricity and fiber cables are on nearby power poles, we allow up to 500 feet of a fiber optic service drop to each household included with your application fee.
Contact a PUD 3 telecom engineer at 360-432-1550 or email@example.com to determine the most cost effective route to your home if an overhead path exists.
PUD 3’s engineering staff is specially trained to design a safe, legal, and cost-effective plan to connect your new home or business to PUD 3’s fiber optic network. Because there are so many variables, we do not give “rough estimates” for specific jobs.
All customers must submit an application for fiber service in order to receive a cost estimate.
Connections for Fiberhood customers are included in the Construction Adder.
For information about available services, how to apply and be connected, contact any of our fiber retailer partners.
PUD 3 will install a fiber optic network box ("gateway"), most likely near your power meter. Sometimes the customer will need to provide an exterior outlet with a while-in-use cover ("bubble cover"), if power from the electric meter is not feasible.
Once we’ve done our job, you and your retailer service provider will do the rest. That includes wiring into the house with ethernet cable, installation of wireless routers, TV boxes, phone lines, or anything else you want to hook up to the network.
Contact your retailer. Do not contact PUD 3, as this will delay the restoration of your service. The retail service provider will work with PUD 3 if necessary to get services restored.
We can’t sell directly to a customer. Only the retail service providers who use the extra space on our system can do that.
And Hey! That creates jobs for local internet, cable and phone companies – being able to give people really fast internet service, great telephone, and even TV.
If you have any questions about the installation process, DON’T guess. Call our telecommunications department and ask. We want to make sure your connection to the information autobahn goes smoothly, without any braking. We want you to have the fastest internet experience you can get anywhere in the world, right here in Mason County.
Telecommunications: (360) 432-1550