Customers in the following areas with PUD fiber will experience an overnight internet outage: Emerald Lake, Zephyr Lane, Roos Court, Mason Benson Rd, Mason Lake, Ballantrae Dr, Tenby Way, Tiree Pl, Muirkirk Rd, and Aycliffe Dr, and surrounding areas while the PUD transfers critical equipment starting on the evening of June 7th at 7:00 p.m. into the morning of June 8th 7:00 a.m.

Contact Us

To Speak with a Customer Service Representative:

Through email at hello@masonpud3.org

Through your SmartHub account at my.PUD3.org.

Call us at 360-426-8255

To pay your bill by phone, call 1-844-255-3683.

To Report an Outage or Downed Power Line:

Call the Outage Hotline at 360-426-8255

Through your SmartHub account at my.PUD3.org.

To Speak to Engineering:

Call 360-426-0888

To Speak to Conservation:

Call 360-426-0777

For more information, please select a PUD 3 location below.

Locations

Main Office: 2621 E Johns Prairie Rd., or call (360) 426-8255

Mailing Address: PO Box 2148 Shelton, WA 98584

Johns Prairie Operations Center

This is our main office. You'll find customer service, engineering, telecom, conservation, administration, and operations here. Drop box available on-site.