Due to continued nationwide supply chain disruption caused by COVID-19, Mason PUD 3 has depleted its supply of 320 amp meters. Although there are shipments expected to arrive in the near future, any new or existing jobs requiring the installation of a 320 amp meter may be delayed connection until further notice. Read more about our Material Shortages and Supply Chain Disruptions here.

Contact Us

To Speak with a Customer Service Representative:

Through email at hello@masonpud3.org

Through your SmartHub account at my.PUD3.org.

Call us at 360-426-8255

To pay your bill by phone, call 1-844-255-3683.

To Report an Outage or Downed Power Line:

Call the Outage Hotline at 360-426-8255

Through your SmartHub account at my.PUD3.org.

To Speak to Engineering:

Call 360-426-0888

To Speak to Conservation:

Call 360-426-0777

For more information, please select a PUD 3 location below.

Locations

Main Office: 2621 E Johns Prairie Rd., or call (360) 426-8255

Mailing Address: PO Box 2148 Shelton, WA 98584

Johns Prairie Operations Center

This is our main office. You'll find customer service, engineering, telecom, conservation, administration, and operations here. Drop box available on-site.