COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.

Advertencia de Estafas! Varios clientes han reportado llamadas de individuos haciendose pasar por trabajadores de PUD para cobrar pagos. PUD 3 ha suspendido los cortes, las notas de retraso y desconnecion, como recargos por retraso de pagos. Si recibe una llamada acerca de esto, LO MAS PROBABLE ES QUE SEA UNA ESTAFA! No seleccione ninguna opcion para hablar con un representante. Cuelgue y llame Directamente a PUD 3 directamente al numero 360 426-8255.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en my.pud3.org • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Johns Prairie Operations Center

Johns Prairie Operations Center

This is our main office. You'll find customer service, engineering, telecom, conservation, administration, and operations here. Drop box available on-site.

PUD3 Office Building at Johns Prairie Operations Center

Johns Prairie Operations Center
2621 E Johns Prairie Rd.
Shelton, WA 98584
(360) 426-8255

 

Office Hours: Monday - Friday, 8:00 am - 5:00 pm

Johns Prairie Center

24-hour drop-box service.

To pay your bill by phone, call 1-844-255-3683.
Safely, securely, anytime, from anywhere.
Or, login to your online account at my.PUD3.org.

 

This short film tells the story of PUD 3's efforts to help protect and preserve the habitat of the native salmon in the Pacific Northwest and the 14,000 chum salmon who return home each year to Johns Creek, right in our back yard.

Expand All
  • (360) 861-4247 – toll free from Elma
  • (360) 432-1533 – 24-hour Outage Hotline
  • (360) 426-0777 – Conservation
  • (360) 426-0888 – Engineering
  • (360) 426-8255 – Telecom
  • (360) 426-8547 to the Johns Prairie Operations Center (Administration Offices).
  • (360) 432-3376 to Business Operations
  • (360) 426-3369 to the Conservation Department
  • (360) 427-2828 to the Customer Service Offices
  • (360) 426-3612 to the Engineering & Telecom Offices
  • (360) 432-5696 to the Human Resources Office (Benefits Information)
  • (360) 432-1525 to the Human Resources Office (General Information)
  • (360) 539-1152 to the Purchasing Department
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