PUD 3 offices will remain closed for the foreseeable future however we can still be reached by phone at 360-426-8255. Mason PUD 3 is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. Learn more about PUD 3's response to COVID-19 or for more information about the PUD's COVID-19 Customer Support Program here.

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Johns Prairie Operations Center

Johns Prairie Operations Center

This is our main office. You'll find customer service, engineering, telecom, conservation, administration, and operations here. Drop box available on-site.

PUD3 Office Building at Johns Prairie Operations Center

Johns Prairie Operations Center
2621 E Johns Prairie Rd.
Shelton, WA 98584
(360) 426-8255

 

Office Hours: Monday - Friday, 8:00 am - 5:00 pm

Johns Prairie Center

24-hour drop-box service.

To pay your bill by phone, call 1-844-255-3683.
Safely, securely, anytime, from anywhere.
Or, login to your online account at my.PUD3.org.

 

This short film tells the story of PUD 3's efforts to help protect and preserve the habitat of the native salmon in the Pacific Northwest and the 14,000 chum salmon who return home each year to Johns Creek, right in our back yard.

Expand All
  • (360) 861-4247 – toll free from Elma
  • (360) 432-1533 – 24-hour Outage Hotline
  • (360) 426-0777 – Conservation
  • (360) 426-0888 – Engineering
  • (360) 426-8255 – Telecom
  • (360) 426-8547 to the Johns Prairie Operations Center (Administration Offices).
  • (360) 432-3376 to Business Operations
  • (360) 426-3369 to the Conservation Department
  • (360) 427-2828 to the Customer Service Offices
  • (360) 426-3612 to the Engineering & Telecom Offices
  • (360) 432-5696 to the Human Resources Office (Benefits Information)
  • (360) 432-1525 to the Human Resources Office (General Information)
  • (360) 539-1152 to the Purchasing Department
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