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If you have been disconnected for non-payment, contact our office at email@example.com or by calling 360-426-8255 to make payment arrangements and be reconnected the same day. If you are concerned you are at risk of being disconnected call our customer service department for help. We want to see all of our customers stay connected.
For safety's sake, it's against state law to dig a hole more than one foot deep without notifying utility companies (CALL: 811) at least two days in advance.
Really. It’s right there in the “Revised Code of Washington, 19.122”.
OK, why does this program exist? It protects you from being injured if you hit an underground power line, and protects your neighbors from losing power.
When you call, make sure you’re ready to tell them what you’re going to do, the location of your project, and your contact information.
Imagine this: you’re digging and hit underground utilities. Your work causes damage.
At the very least, you could be responsible for paying the cost of fixing things. If you were digging without calling for someone to come locate the utilities damages could be triple!
You should contact us as soon as possible if you hit an underground power line while digging.
If you will be digging a trench, be sure to check out our trenching specs and requirements.
Remember, PUD 3 customers own their own underground service wire, however the PUD's locator will locate the service wire up to the meter. Sometimes there are other service wires that are installed on the property that the PUD is unaware of. Some of the services the PUD's locator will not locate include:
The Revised Code of Washington, 19.122, requires that persons contact the Utilities Underground Locate Center (1-800-424-5555) two working days (48 hours) in advance of excavation on PUD 3's property or public agency right-of-way. The law defines excavation as: "…any operation in which earth, rock or other material on or below the ground is moved or otherwise displaced by any means, except the tilling of soil less than 12 inches in depth for agricultural purposes, or road and ditch maintenance that does not change the original road grade or ditch flow line."