The health of our community is a priority during the COVID-19 emergency. To keep you and our employees safe, lobbies are closed at our Payment Centers and at Johns Prairie. PUD 3 has suspended disconnections, disconnect notices and late fees. Be mindful of the energy use at your home and its effect on your bill. If you have any questions or concerns, call our customer service representatives for help and guidance. To do business with us: Use our SmartHub app or to contact us, report an outage, pay your bill, or manage your account. Pay your bill using the buttons on your phone at 1-844-255-3683. Use PUD 3’s convenient bill drop boxes. Use PUD 3's payment kiosk at 310 W Cota St. office to make cash, check, or card payments on your account, 24/7. Call us at (360) 426-8255 for regular business. Review the Assistance Programs available on our website for resources. Learn more by visiting our COVID-19 page.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utiliza la application SmartHub o visitanos en linea en • Utiliza nuestras buzones de deposito. • Utiliza el nuevo quiosco localizado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Motor and Surge Protection

Motor and Surge Protection

Customers should ensure they have equipment in place to protect motors and electronics from occasional power surges and low voltage events.

Motor Protection

Many businesses, industrial and large commercial customers, even a few homes, have what is known as “three-phase” service. They need electricity, and lots of it.

Customers with big power needs should make sure they have equipment in place to protect three phase motors, such as those found in large well pumps.

Without protection, these motors could be damaged if partial power occurs. One protective device required by the National Electric Code is a single phasing, reverse phasing, or low voltage protector. This protection can be accomplished through the installation of a simple, solid-state apparatus. 

Check with an electrician for more information.

Surge Protection

These days, it seems that just about any home electronics need to have some form of surge protection. Occasional power surges last only a fraction of a second, but without proper protection, your electronic equipment could be damaged.

The PUD strongly recommends that you use surge protection for all equipment that could be damaged by temporary voltage surges. 

What causes a surge in power? There are lots of things including, lightning strikes; a big power user turning high voltage equipment on and off; trees falling across multiple power lines, causing them to momentarily touch; even static electricity in the home can scramble some of the more sensitive equipment.

The most common home electronic products that need protection are computers, televisions, DVD players, stereo equipment, garage door openers, satellite receivers, home security systems, cordless phones, and microwaves and. The owner’s manual will normally let you know if you should use a surge protector.

Some surge protectors offer replacement coverage for equipment damaged while properly plugged into them.

Give us a call if you have any questions.

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