COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.

Advertencia de Estafas! Varios clientes han reportado llamadas de individuos haciendose pasar por trabajadores de PUD para cobrar pagos. PUD 3 ha suspendido los cortes, las notas de retraso y desconnecion, como recargos por retraso de pagos. Si recibe una llamada acerca de esto, LO MAS PROBABLE ES QUE SEA UNA ESTAFA! No seleccione ninguna opcion para hablar con un representante. Cuelgue y llame Directamente a PUD 3 directamente al numero 360 426-8255.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en my.pud3.org • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

What Does PUD 3 Do?

What Does PUD 3 Do?

In Washington State, 24 PUDs are the source of electricity for almost 700,000 customers.

Mason PUD 3 serves over 34,000 electric customers. PUD 3 also runs a wholesale fiber optic telecommunications network, which supports the operation of its electricity system.

PUD 3 has a board of elected commissioners to be the policy-makers for the utility. They also set rates and charges for service.

Learn more about Washington State’s Public Utility Districts at www.wpuda.org.

 

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PUD 3 Mission Statement

Always providing safe, reliable, economical service, 24/7.

 

PUD 3 Vision Statement

  • We are industry leaders in innovation and technology to enhance services and “future proof” utility infrastructure and investments.

  • We inform, educate, and engage the public, ratepayers, and future customers. We invest to grow our community.

  • We collaborate with community partners to create opportunities that enhance the economy and quality of life.

  • We are the preferred source for reliable, economical utility services, the employer of choice, and are consistently recognized as a “reliable public power provider”.

  • We are a leader in energy innovation through conservation, community renewables, demand response, energy efficiency, and distributed generation such as solar power.

 

PUD 3 Core Values

  • Safety: We ensure the safety of our communities, customers, contractors, partners, and employees by taking a proactive approach to identifying and preventing safety issues.
  • Solutions Oriented: Our employees are empowered to be innovative, creative, and forward thinking when finding solutions that “future proof” our organization.
  • Respect: We treat each other and our customers with respect by being honest, having integrity, and building trust through transparency and compassion.
  • Community Engagement: Our customers are well informed. We stay engaged with the needs of the community, and invest in the education of our future ratepayers.
  • Reliability: Our employees use their energy, skills, and resources to deliver the best results by being reliable, accountable, and efficient.
  • Socially Responsible: We consider the short-term and long-term impacts of our activities on the environment, economy, and individuals.
 
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