The health of our community is a priority during the COVID-19 emergency. To keep you and our employees safe, lobbies are closed at our Payment Centers and at Johns Prairie. PUD 3 has suspended disconnections, disconnect notices and late fees. Be mindful of the energy use at your home and its effect on your bill. If you have any questions or concerns, call our customer service representatives for help and guidance. To do business with us: Use our SmartHub app or my.pud3.org to contact us, report an outage, pay your bill, or manage your account. Pay your bill using the buttons on your phone at 1-844-255-3683. Use PUD 3’s convenient bill drop boxes. Use PUD 3's payment kiosk at 310 W Cota St. office to make cash, check, or card payments on your account, 24/7. Call us at (360) 426-8255 for regular business. Review the Assistance Programs available on our website for resources. Learn more by visiting our COVID-19 page.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utiliza la application SmartHub o visitanos en linea en my.pud3.org • Utiliza nuestras buzones de deposito. • Utiliza el nuevo quiosco localizado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

What Does PUD 3 Do?

What Does PUD 3 Do?

In Washington State, 24 PUDs are the source of electricity for almost 700,000 customers.

Mason PUD 3 serves over 34,000 electric customers. PUD 3 also runs a wholesale fiber optic telecommunications network, which supports the operation of its electricity system.

PUD 3 has a board of elected commissioners to be the policy-makers for the utility. They also set rates and charges for service.

Learn more about Washington State’s Public Utility Districts at www.wpuda.org.

 

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PUD 3 Mission Statement

Always providing safe, reliable, economical service, 24/7.

 

PUD 3 Vision Statement

  • We are industry leaders in innovation and technology to enhance services and “future proof” utility infrastructure and investments.

  • We inform, educate, and engage the public, ratepayers, and future customers. We invest to grow our community.

  • We collaborate with community partners to create opportunities that enhance the economy and quality of life.

  • We are the preferred source for reliable, economical utility services, the employer of choice, and are consistently recognized as a “reliable public power provider”.

  • We are a leader in energy innovation through conservation, community renewables, demand response, energy efficiency, and distributed generation such as solar power.

 

PUD 3 Core Values

  • Safety: We ensure the safety of our communities, customers, contractors, partners, and employees by taking a proactive approach to identifying and preventing safety issues.
  • Solutions Oriented: Our employees are empowered to be innovative, creative, and forward thinking when finding solutions that “future proof” our organization.
  • Respect: We treat each other and our customers with respect by being honest, having integrity, and building trust through transparency and compassion.
  • Community Engagement: Our customers are well informed. We stay engaged with the needs of the community, and invest in the education of our future ratepayers.
  • Reliability: Our employees use their energy, skills, and resources to deliver the best results by being reliable, accountable, and efficient.
  • Socially Responsible: We consider the short-term and long-term impacts of our activities on the environment, economy, and individuals.
 
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