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If you have been disconnected for non-payment, contact our office at email@example.com or by calling 360-426-8255 to make payment arrangements and be reconnected the same day. If you are concerned you are at risk of being disconnected call our customer service department for help. We want to see all of our customers stay connected.
Some customers may choose to not have an Advanced Meter installed.
Mason PUD 3 provides an option for customers that desire to Opt-Out of the use of advanced meter technology. A monthly fee will be applied to the customer’s bill to cover the costs of bimonthly manual meter reads. (See Fee Schedule A on the last page of our Service Rules and Regulations in the Document Archives for Advanced Meter Opt-Out Fee)
Read Advanced Meters: Concerns & Clarifications Commission Report. PUD 3 staff address concerns and clarify misinformation about advanced meters.
If you wish to Opt Out of the use of advanced meter technology, please contact Customer Service (360) 426-8255.
PUD 3 will return the service to automatic meter reading (or capability) at its discretion after the customer moves, or the service transfers into another name. There may be an exception if a new customer follows the approved Opt-Out request process prior to installation of an advanced meter by the PUD.
At no time is the owner/tenant/account holder authorized to remove, adjust or tamper with Mason PUD 3 equipment. If safe and convenient access to read the electric meter is prevented by customer action or inaction, PUD 3 can deny the Opt-Out request and install an advanced meter. The account holder shall be responsible for any costs relating to the change.
This is an example of the new digital, non-communicating meter you will recieve if you choose to opt-out of having an advanced meter. These meters do not have an FCC ID label on them above the screen like the advanced meter below.
This is an example of an advanced meter. It has an FCC ID because it has a radio transmitter that communicates back to PUD 3.