Sep 16, 2021
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If you have been disconnected for non-payment, contact our office at firstname.lastname@example.org or by calling 360-426-8255 to make payment arrangements and be reconnected the same day. If you are concerned you are at risk of being disconnected call our customer service department for help. We want to see all of our customers stay connected.
Providing the best internet available throughout the beautiful Tahuya River Valley area!
Over two hundred (200) customers in the Tahuya River Valley and Tahuya River Bridge areas now have access to some of the fastest internet in the world. Going from dial-up like speeds of ~1.5 Mbps to unlimited, symmetrical, 1000 Mbps dedicated fiber connections on PUD 3’s open access network will revolutionize communications and increase opportunities for residents. This project was completed through the Community Economic Revitalization Board (CERB) Rural Broadband Program, in partnership with PUD 3’s Fiberhood Program. PUD 3 also replaced aging poles and upgraded utility infrastructure in the area to increase the reliability of the electric service for customers. The total project time from engineering to fiber network construction was approximately two years.
The Tahuya River Valley Project is a dual purpose project which upgraded the electric distribution system and replaced poles increasing the safety and reliabiltiy of the electric grid in conjunction with the installation of a new fiber optic network to allow for access to high-speed internet services in the Tahuya River Valley area. It is part of a grant the PUD received from the Community Economic Revitalization Board (CERB 1) to extend fiber to this unserved area.
Customers should be prepared for construction activity, increased road traffic, possible lane closures, and noise. The PUD will be using a contractor for the project, so residents may notice work vehicles that do not have the familiar PUD logo on them. However, rest assured, PUD employees will be on-site overseeing the activities at each step of the way. We do ask residents to practice safe driving and social distancing around construction zones for worker safety. During construction, there may be a need to take short outages to ensure the line workers’ safety. If that is necessary, affected customers will be notified in advance.
Construction work began in September of 2020 and is estimated to be completed by Spring/Summer 2021. After the electrical and fiber have been installed, PUD engineers will have some work to complete before customers can begin signing up for fiber/broadband services.
Since this is part of a grant the PUD was awarded to extend its fiber optic network to an underserved area, the PUD must use a contractor to fulfill the grant's requirements. The contractor who successfully won the bid is performing both electrical and fiber work but all work is overseen by PUD personnel.
The project combines two fiberhoods: Tahuya River Bridge and Tahuya River Valley. Total number of parcels that will have fiber available is 458 at completion of the project. There are over 200 active customers in this area.