Dec 02, 2020
Planned power outage is to upgrade equipment for reliability as well as prepare for... Read more
PUD 3 offices will remain closed for the foreseeable future. However, we can still be reached by phone at 360-426-8255. Mason PUD 3 is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. Learn more about PUD 3's response to COVID-19 and available customer support programs here.
We want to make your experience of moving in or moving out as easy as possible.
Set up an account or stop service online, or you can call us at (360) 426-8255.
Protecting your personal information and credit is very important to us.
A credit application helps us determine if a deposit is needed from new customers. This also helps prevent unauthorized changes to an account. Federal Law (the Fair and Accurate Credit Transactions Act) requires us to use rigorous measures to identify, detect, and lessen the chance of identity theft.
To start service, you will need:
There is a $25.00 setup fee to open an account during regular business hours.
We offer two different billing options:
In addition, commercial accounts require a completed commercial application for credit, business guaranty, and a security deposit. The deposit is applied when the account is finalized. Contact customer service at (360) 426-8255 to see if your account qualifies for prepaid billing.
Login to your SmartHub account here to schedule a disconnection of your service, or call customer service at (360) 426-8255.