May 24, 2023
Customers in the affected area have been notified by mail. Read more
We want to make your experience of moving in or moving out as easy as possible.
Set up an account or stop service online, or you can call us at (360) 426-8255.
Protecting your personal information and credit is very important to us.
A credit application helps us determine if a deposit is needed from new customers. This also helps prevent unauthorized changes to an account. Federal Law (the Fair and Accurate Credit Transactions Act) requires us to use rigorous measures to identify, detect, and lessen the chance of identity theft.
To start service, you will need:
PUD 3 Business Hours are Monday - Thursday 7:00 AM - 5:30 PM. Response times are generally within 24 business hours. If you need to initiate electric service sooner, please contact Customer Service by phone at (360) 426-8255.
There is a $25.00 setup fee to open an account during regular business hours.
We offer two different billing options:
In addition, commercial accounts require a completed commercial application for credit, business guaranty, and a security deposit. The deposit is applied when the account is finalized. Contact customer service at (360) 426-8255 to see if your account qualifies for prepaid billing.
Login to your SmartHub account here to schedule a disconnection of your service, or call customer service at (360) 426-8255.