COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.

Advertencia de Estafas! Varios clientes han reportado llamadas de individuos haciendose pasar por trabajadores de PUD para cobrar pagos. PUD 3 ha suspendido los cortes, las notas de retraso y desconnecion, como recargos por retraso de pagos. Si recibe una llamada acerca de esto, LO MAS PROBABLE ES QUE SEA UNA ESTAFA! No seleccione ninguna opcion para hablar con un representante. Cuelgue y llame Directamente a PUD 3 directamente al numero 360 426-8255.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en my.pud3.org • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Moving In or Moving Out

Moving In or Moving Out

Welcome home.

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We want to make your experience of moving in or moving out as easy as possible.

You can call us or stop by any of our offices to set up an account or stop service.

 

A Request for Service Requires a Credit Application

Protecting your personal information and credit is very important to us.

A credit application helps us determine if a deposit is needed from new customers. This also helps prevent unauthorized changes to an account. Federal Law (the Fair and Accurate Credit Transactions Act) requires us to use rigorous measures to identify, detect, and lessen the chance of identity theft.

Residential Service Credit Application

Commercial Service Credit Application

You can find PUD 3's Service Rules & Regulations in the Document Archives.

PUD 3 Document Archives

 

Security Deposit Setup Fees

For Residential Customers

There is a $25.00 setup fee to open a residential account. A security deposit may be required when starting service. However, residential customers have a choice of a Pre-Pay account that requires no security deposit. Account deposits are credited back to the residential account after 12 months of excellent payment history.

For Commercial Customers

Commercial customers are charged $25.00 to open an account. They must provide a security deposit, which is applied when the account is finalized.

Security Deposits

Deposit amount may equal an estimate of two times the highest bill.
Check out the complete list of our fee and rate schedules.

 

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