Apr 27, 2020
"Mason PUD 3 is committed to safety for its customers and employees" Read more
COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.
En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en my.pud3.org • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción!
We want to make your experience of moving in or moving out as easy as possible.
You can call us or stop by any of our offices to set up an account or stop service.
Protecting your personal information and credit is very important to us.
A credit application helps us determine if a deposit is needed from new customers. This also helps prevent unauthorized changes to an account. Federal Law (the Fair and Accurate Credit Transactions Act) requires us to use rigorous measures to identify, detect, and lessen the chance of identity theft.
For Residential Customers
There is a $25.00 setup fee to open a residential account. A security deposit may be required when starting service. However, residential customers have a choice of a Pre-Pay account that requires no security deposit. Account deposits are credited back to the residential account after 12 months of excellent payment history.
For Commercial Customers
Commercial customers are charged $25.00 to open an account. They must provide a security deposit, which is applied when the account is finalized.