We apologize, our customer service interface is currently unavailable. This includes our Phone System, SmartHub app, Pay-By-Phone, and my.pud3.org webpage. We are working with our business services partner to identify and correct the problem. Thank you for your patience.

PUD 3 offices will remain closed for the foreseeable future. However, we can still be reached by phone at 360-426-8255. Mason PUD 3 is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. Learn more about PUD 3's response to COVID-19 and available customer support programs here.

Paperless Billing

Paperless Billing

Sign up for Paperless Billing.

It's as easy as 1-2-3! Here's how:

Login to your PUD 3 SmartHub App...

  1. Select the 'Settings' icon.
  2. Choose 'Paperless Bill Settings'. 
  3. Switch your paperless setting to 'ON'. 

You're all set - You're Paperless!

This option is a great choice, especially with automatic payments.

  • Get your bill online in your email inbox. It's safe and secure.
  • Avoid the paper clutter. View your bill and past billing history all online. 
  • Get email reminders when your bill is ready to view, and when it's time to pay.

And the best part? It's free!

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