The health of our community is a priority during the COVID-19 emergency. To keep you and our employees safe, lobbies are closed at our Payment Centers and at Johns Prairie. PUD 3 has suspended disconnections, disconnect notices and late fees. Be mindful of the energy use at your home and its effect on your bill. If you have any questions or concerns, call our customer service representatives for help and guidance. To do business with us: Use our SmartHub app or my.pud3.org to contact us, report an outage, pay your bill, or manage your account. Pay your bill using the buttons on your phone at 1-844-255-3683. Use PUD 3’s convenient bill drop boxes. Use PUD 3's payment kiosk at 310 W Cota St. office to make cash, check, or card payments on your account, 24/7. Call us at (360) 426-8255 for regular business. Review the Assistance Programs available on our website for resources. Learn more by visiting our COVID-19 page.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utiliza la application SmartHub o visitanos en linea en my.pud3.org • Utiliza nuestras buzones de deposito. • Utiliza el nuevo quiosco localizado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Remodeling or Changing Service

Remodeling or Changing Service

If you're adding or changing your electrical load, we need to know to make sure you get the power needed.

This includes remodeling, changing out your electrical panel, or changing the type of electrical service to your property. Before you or your electrician do the work, please fill out an application for altered service. Depending upon the complexity of the job and number of applications we’re working on, this may take between two and eight weeks, so plan ahead.

You can find a list of PUD 3's Engineering Specifications & Policies and our Service Rules & Regulations in the Document Archives.

PUD 3 Document Archives

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  • Application for altered service/added load.
  • Application for Credit if the PUD 3 account isn’t in your name (unless you have previously completed an Application for Credit).
  • A copy of the Building Permit and Approval Number from the State Electrical Inspector are required, but not necessary to submit application for estimate. Click Here
  • Plot Plan of Development or Drawing of Property (Need location of septic, poles, mobile, home (entrance), and temporaries).
  • Copies of current recorded deed or current recorded contract of sale, and parcel number for property.
  • Clearly marked parcel corners.

PUD 3’s engineering staff is specially trained to design a safe, legal, and cost-effective plan to connect your new home or business to PUD 3’s clean, reliable electric grid. Because there are so many variables, we do not give “rough estimates” for specific jobs.

All customers must submit an application for electrical service in order to receive a cost estimate.

This handout may offer a better explanation.

PUD 3 may have rebates available for upgrading the energy efficient of your home or equipment during a remodel. Call the Conservation Department at 360-426-0777 to learn more.

NOTE: If your remodel requires a permit to bring the building up to code, some rebates may not apply.

  • PUD 3 must have access to the meter every month.
  • The meter base must be installed on the outside of the building, where it’s easy to get to.
  • Don’t put the meter base in these locations:
    • Over 5 feet off the ground
    • In a carport or other places that may be enclosed later.
    • In the same area that your dog will be kept.
    • Anywhere you want absolute privacy.

Don’t tamper with the meter:

Customers who have disconnected or reconnected their power without proper authorization and/or have tampered with the meter, or had their seals cut will be billed a minimum $100.00 tampering fee.

Customers who have disconnected or reconnected their power without proper authorization and/or have tampered with the meter, or had their seals cut will be billed a minimum $360.00 tampering fee plus actual costs.

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