Contact Us

Contact Us

To Speak with a Customer Service Representative: 

Through email at hello@masonpud3.org

Through your SmartHub account at my.PUD3.org.

Call us at 360-426-8255

To pay your bill by phone, call 1-855-939-3721
 

To Report an Outage or Downed Power Line:

Call the Outage Hotline at 360-426-8255

Through your SmartHub account at  my.PUD3.org.

To Speak to Engineering:

Call 360-426-0888

To Speak to Conservation:

Call 360-426-0777

For more information, please select a PUD 3 location below.

Locations

Main Office: 2621 E Johns Prairie Rd., or call (360) 426-8255

Mailing Address: PO Box 2148 Shelton, WA 98584

Johns Prairie Operations Center

Johns Prairie Operations Center

This is our main office. You'll find customer service, engineering, telecom, conservation, administration, and operations here.

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Belfair Payment Center

Belfair Payment Center

For a convenient payment center for our North Mason customers in Belfair. 24-hour kiosk available on-site.

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Telecom Data Center

Telecom Data Center

This location is closed to the public but offers a convenient way to pay in downtown Shelton. 24-hour Kiosk available on-site.

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Pay My Bill

Pay My Bill

There are several convenient ways to pay your bill.

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