COVID - PHONE SCAM ALERT! Customers are reporting calls from individuals claiming to be from the PUD to collect payments. PUD 3 has suspended disconnections, disconnect notices, and late fees. THIS IS MOST LIKELY A SCAM! Do not select ANY option to speak to a representative. Hang up and call PUD 3 directly at 360-426-8255. Learn more by visiting our COVID-19 page.

Advertencia de Estafas! Varios clientes han reportado llamadas de individuos haciendose pasar por trabajadores de PUD para cobrar pagos. PUD 3 ha suspendido los cortes, las notas de retraso y desconnecion, como recargos por retraso de pagos. Si recibe una llamada acerca de esto, LO MAS PROBABLE ES QUE SEA UNA ESTAFA! No seleccione ninguna opcion para hablar con un representante. Cuelgue y llame Directamente a PUD 3 directamente al numero 360 426-8255.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utilize la application SmartHub o visitanos en linea en my.pud3.org • Utilize nuestras buzones de deposito. • Utilize el nuevo quiosco ubicado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

Here's How You Can Help

Here's How You Can Help

You can help us get the power back on during an outage, especially in the colder fall and winter months.

When there’s a big outage, our linemen sometimes have to bring sections of customers back on bit by bit.

Outage Center - Cold Load PickupWe can see problems if lots of electrical devices that use plenty of power (like water heaters, space heaters, and electric heating systems), all try to come back on at the same time. This large rush of current is called “cold load pickup”, and it can sometimes cause problems on the system. That’s why linemen sometimes have to bring customers back on in stages, delaying restoration times for all customers.

If you follow our advice, and turn off those energy hogs until at least 20 minutes after power has been restored, everyone can get their electricity back on faster.

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