Oct 18, 2019
Mason PUD 3 customers use clean, renewable, and reliable electricity every day. Read more
Be vigilant! There are many scams designed to attack utility customers. They include con artists posing as utility employees demanding payment and threatening to disconnect power, as well as marketing curious technology designed to lower utility bills. If you get a call from the "PUD" or the "Power Company" and you are not expecting a call... IT MAY BE A SCAM! Learn about some of the common techniques that scammers use here: www.pud3.org/scams
You can help us get the power back on during an outage, especially in the colder fall and winter months.
We can see problems if lots of electrical devices that use plenty of power (like water heaters, space heaters, and electric heating systems), all try to come back on at the same time. This large rush of current is called “cold load pickup”, and it can sometimes cause problems on the system. That’s why linemen sometimes have to bring customers back on in stages, delaying restoration times for all customers.
If you follow our advice, and turn off those energy hogs until at least 20 minutes after power has been restored, everyone can get their electricity back on faster.