Dec 02, 2020
Planned power outage is to upgrade equipment for reliability as well as prepare for... Read more
PUD 3 offices will remain closed for the foreseeable future. However, we can still be reached by phone at 360-426-8255. Mason PUD 3 is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. Learn more about PUD 3's response to COVID-19 and available customer support programs here.
REPORT OUTAGES AT: my.PUD3.org
OUTAGE HOTLINE: (360) 426-8255
PUD 3’s mission includes always providing safe and reliable service.
Sometimes Mother Nature, trees, wayward drivers and curious critters don’t get the message and power outages happen.
The quickest, easiest, and most-efficient way to report a power outage is on our SmartHub app. Download it and setup an account today. Click the links below, or visit my.PUD3.org for the web-version.
Or, you can call us any time of the day or night, 24 Hours a Day, SEVEN DAYS A WEEK, 365 days a year…well, you get the idea.
We have people waiting by the phone. Really! They’re always available to respond to your call about an outage. Lines may be very busy during bit outages. If you get a busy signal, wait a few minutes and try again. The more information we receive from our customers, the faster we can identify and correct the cause of a power outage.