Be vigilant! There are many scams designed to attack utility customers. They include con artists posing as utility employees demanding payment and threatening to disconnect power, as well as marketing curious technology designed to lower utility bills. If you get a call from the "PUD" or the "Power Company" and you are not expecting a call... IT MAY BE A SCAM! Learn about some of the common techniques that scammers use here: www.pud3.org/scams

Report a Power Outage

REPORT OUTAGES AT: my.PUD3.org
OUTAGE HOTLINE: (360) 426-8255

PUD 3’s mission includes always providing safe and reliable service.

Sometimes Mother Nature, trees, wayward drivers and curious critters don’t get the message and power outages happen.

View PUD 3 Outage Map

The quickest, easiest, and most-efficient way to report a power outage is on our SmartHub app. Download it and setup an account today. Click the links below, or visit my.PUD3.org for the web-version.

Or, you can call us any time of the day or night, 24 Hours a Day, SEVEN DAYS A WEEK, 365 days a year…well, you get the idea.

TO REPORT AN OUTAGE: (360) 426-8255

We have people waiting by the phone. Really! They’re always available to respond to your call about an outage. Lines may be very busy during bit outages. If you get a busy signal, wait a few minutes and try again. The more information we receive from our customers, the faster we can identify and correct the cause of a power outage.

If The Lights Go Out

Check with your neighbors. See if they have electricity.
Check your service panel for tripped breakers.
Call us to report the time and location of the outage.
Turn on the porch light so PUD crews will know when power comes back on.
Turn off and unplug sensitive equipment like computers, televisions, DVD players, and equipment with motors, such as furnaces.
Once the power comes back on, wait 20 minutes before turning things on again.

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