The health of our community is a priority during the COVID-19 emergency. To keep you and our employees safe, lobbies are closed at our Payment Centers and at Johns Prairie. PUD 3 has suspended disconnections, disconnect notices and late fees. Be mindful of the energy use at your home and its effect on your bill. If you have any questions or concerns, call our customer service representatives for help and guidance. To do business with us: Use our SmartHub app or my.pud3.org to contact us, report an outage, pay your bill, or manage your account. Pay your bill using the buttons on your phone at 1-844-255-3683. Use PUD 3’s convenient bill drop boxes. Use PUD 3's payment kiosk at 310 W Cota St. office to make cash, check, or card payments on your account, 24/7. Call us at (360) 426-8255 or email hello@masonpud3.org for regular business. Review the Assistance Programs available on our website for resources. Learn more by visiting our COVID-19 page.

En repuesta a el virus COVID-19:: Las oficinas públicas de PUD estan CERRADAS A EL PUBLICO hasta pronto aviso Nuestros representates de servicio al cliente aún están trabajando y están listos para ayudarte!! Llámanos al 360 426-8255 Necesitas pagar tu factura? • Utiliza la application SmartHub o visitanos en linea en my.pud3.org • Utiliza nuestras buzones de deposito. • Utiliza el nuevo quiosco localizado en 310 W Cota St en el centro de Shelton. Chécalo en acción! 

All PUD Offices Closed to the Public

Supporting community efforts to slow the spread of COVID-19

PUD’s response to COVID-19

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We all need a hand sometimes.

PUD 3 Assistance Programs

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Free yourself up with PrePay!

Manage your electricity usage and payment in a totally different way.

See if you qualify

To pay your bill by phone, call 1-844-255-3683.

Or, pay online- Safely, securely, anytime, from anywhere.

Enroll/Login to SmartHub

Make a One-Time Payment

Want PUD 3 Fiber?

We're expanding access to our fiber optic network in designated "Fiberhoods".

See if you qualify.

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Live Generously. Give Intentionally.
We're Neighbors Helping Neighbors.

Round Up your Bill

You have enough to worry about. Don't waste your energy on billing.

Sign up for online billing and autopay. It's free, secure and easier than keeping up with him. 

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System Status: Normal

System Status: Normal

The PUD 3 electrical system is operating under normal conditions. We are not experiencing any reported widespread outages. If your home or neighborhood is out of power, please report it at my.PUD3.org or by calling (360) 426-8255.

Report an Outage | View Outage Map

Customer Services

Ways to Save Energy

Saving Tips & Tools
Saving Tips & Tools

Cut energy waste. Learn about the small changes you can make at home and in your lifestyle.

Conservation Rebates
Conservation Rebates

Rebates may be available to help you upgrade your home or business with energy-saving equipment.

Learn About Solar Panels
Learn About Solar Panels

Want to generate your own renewable energy in Mason County? We're here to help you meet your energy needs.

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We're Here to Help.

PUD 3 has programs for customers who are having difficulties paying their bill. Our customer service representatives work with all customers and specialize in referring customers to assistance programs that may provide financial aid.

Learn more about PUD 3's Assistance Programs​

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Safety & Security.
Comfort & Peace of Mind.

PUD 3's outdoor lighting program is an easy, affordable way to keep your home, neighborhood, or business safe during long, dark, rainy nights.

Learn about PUD 3's outdoor lights.

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Join the PUD 3 Team.

Safety. Respect. Reliability. Innovative.
Solutions Oriented. Socially Responsible.

PUD 3 is the "employer of choice" in Mason County and in the Public Power community.

Learn about available career opportunities.

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The cleanest power for the cleanest cars.

PUD 3's carbon-free energy is a perfect fit for electric vehicles.

Go Electric

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